Is Your Team Using AI Effectively? Copilot Can Tell You

How do you really know if your people are making the most of AI at work?

You’ve rolled out Microsoft Copilot. You’ve explained how it can save time, boost productivity, and make everyday tasks easier.

But here’s the question: are they actually using it—or is it quietly gathering dust?

That’s exactly what Microsoft’s new Copilot Dashboard feature, called Benchmarks, is designed to answer.

Built into Viva Insights (part of Microsoft 365), Benchmarks gives you a clear view of how employees are using Copilot—and how that compares to others.

You’ll see how many people in your organization actively use Copilot, which apps they’re using it in, and how often they return to it.

And it goes further.

Benchmarks can compare your company’s usage with similar businesses—by size, industry, or region.

In short, you’ll know whether your team is leading the AI charge… or falling behind.

Now, you might wonder about privacy. Comparing company data sounds sensitive, but Microsoft insists it’s handled securely. All external data is anonymized, aggregated, and processed through mathematical models to protect privacy.

From a business perspective, this is a smart move.

Many companies have been slow to fully adopt AI tools, even though the benefits are clear. A recent study found only about 5% of AI pilot programs make it past testing—mostly because businesses struggle to adapt processes and culture.

Benchmarks could change that by showing exactly where adoption is stalling.

Of course, visibility can make some employees uneasy. No one wants to feel like their AI habits are under a microscope. But this isn’t about punishment—it’s about progress. If you know which teams are using Copilot effectively (and which aren’t), you can target support and training where it’s needed most.

So, is your team using AI well? Soon, you won’t have to guess. Copilot will tell you.