Portolan Networks LLC

Effective Date: August 4, 2026

Website: portolannetworks.com

These SMS Terms & Conditions (“Terms”) govern text message (SMS) communications between you and Portolan Networks LLC (“Portolan Networks,” “we,” “us,” or “our”). By providing your mobile phone number to us, you agree to these Terms.

1. Consent to Receive Text Messages

By providing your mobile phone number to us — for example, through our website contact form, a quote request, or in the course of your relationship with us — you consent to receive text messages (SMS) from Portolan Networks at that number. Consent to receive text messages is not a condition of purchasing any goods or services from us.

2. Types of Messages

We may send text messages related to your inquiry or our services, including but not limited to appointment confirmations, service updates, quote or billing follow-ups, and information you’ve requested.

3. Message Frequency

Message frequency varies depending on your interactions with us and the services you use.

4. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Portolan Networks is not responsible for any charges from your wireless carrier.

5. Opt-Out and Help

You may opt out of receiving text messages at any time by replying STOP to any message. You may resume receiving messages by replying START. For help, reply HELP, or contact us using the information in Section 9. After you reply STOP, we will send a one-time confirmation message and then send no further messages unless you opt back in.

6. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Portolan Networks is not liable for any delays or failures in the delivery of text messages.

7. Supported Carriers

This program is available on most major U.S. wireless carriers. Carrier coverage and support may vary, and not all carriers or handsets are guaranteed to be supported.

8. Privacy

Your mobile information is subject to our Privacy Policy, available at portolannetworks.com. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Contact Us

If you have any questions about these SMS Terms & Conditions, please contact us:

Portolan Networks LLC

8429 Lorraine Rd, Ste 420

Lakewood Ranch, FL 34202

Email: [email protected]

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with a new Effective Date.